okbej's Privacy Policy
The security of your personal information is our top priority. Learn in detail here how okbej collects, uses, and protects your information.
Introduction and Applicability
This Privacy Policy ("Policy") has been prepared by the okbej platform ("okbej", "we", "our"). It applies to our website okbej.cam and all associated services. This Policy provides a detailed description of what information we collect when you ("user", "member") use our platform, how that information is used, and how we keep it secure.
Purpose of the Policy
Through this Policy, we aim to transparently explain how your personal information is managed. Information provided during registration, betting, deposits and withdrawals, or use of customer support on okbej is used solely for service improvement and legitimate purposes.
Scope of Applicability
This Policy applies to the okbej.cam website, mobile application, and any of our digital services. It has been prepared in alignment with the local laws and regulations applicable to users in Bangladesh.
What Information We Collect
We collect user information through various methods. A detailed description of that information is provided below:
2.1 — Information Provided Directly
Identity Information
- Full name
- Date of birth
- Nationality
- National ID / Passport information (for KYC verification)
Contact Information
- Email address
- Mobile number
- Current residential address
- Live chat conversations
Financial Information
- bKash / Nagad / Rocket / Upay account number
- Bank account information
- Transaction history
- Deposit and withdrawal records
2.2 — Automatically Collected Information
| Data Type | Description | Purpose |
|---|---|---|
| IP Address | Your device's internet address | Security verification and fraud prevention |
| Cookies and Session Data | Browser cookies and session IDs | Login convenience and improvement of user experience |
| Device Information | Operating system, browser, screen resolution | Technical support and application optimization |
| Usage Information | Page visits, betting patterns, game play history | Responsible gaming monitoring and service improvement |
| Geographic Location | Country and region-based information | Compliance with regional regulations |
How We Use Your Information
okbej uses collected information only for legitimate and necessary purposes. It is not sold or shared with any third party without your consent.
Service Delivery and Operations
Your information is used to create and manage accounts, verify logins, provide betting and gaming services, process financial transactions (bKash, Nagad, Rocket, Upay, bank transfer), and deliver customer support.
Security and Fraud Prevention
Your information is needed to protect accounts, detect suspicious activity, prevent multiple accounts, and comply with anti-money laundering (AML) regulations.
Fulfilling Legal Obligations
It is used for KYC (Know Your Customer) verification, age confirmation (21 years or older), maintaining records of financial transactions, and providing information at the request of regulatory authorities.
Responsible Gaming Monitoring
We review your usage information to analyze user playing patterns, identify problematic behavior, and provide timely support. Visit our Responsible Gaming page to learn more.
Service Improvement and Personalization
Analytical information is used to improve the platform according to user preferences, add new games and betting options, and personalize your experience.
Contact and Support
Your email address is used for important account-related notifications, transaction confirmations, and customer service communications. You may request to opt out of promotional communications at any time.
Information Sharing and Disclosure
okbej does not sell your personal information to third parties. However, in certain circumstances, some information may be shared with partners to provide services or fulfill legal obligations.
Service Provider Partners
Limited information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), KYC verification, cybersecurity, and technical services. These partners are bound by confidentiality agreements.
Legal and Regulatory Reasons
We may be legally required to provide information in response to court orders, valid requests from law enforcement agencies, or anti-money laundering investigations.
Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming may receive the minimum session information necessary to operate their own services. Personally identifiable information is not shared with them.
Cases Where Information Is Not Shared
- Advertisers or marketing firms
- Data brokers or information sellers
- Any other third party without your consent
- Organizations that do not have a confidentiality agreement with okbej
Data Protection Methods
We keep your information secure using industry-standard security practices. Our main security measures are listed below:
SSL/TLS Encryption
All data transmissions are protected by SSL/TLS encryption, which prevents your information from being intercepted.
Secure Server Infrastructure
Our servers are housed in secure data centers and undergo regular security audits.
Two-Factor Authentication
Two-factor authentication is available for account security.
Continuous Monitoring
Our security team monitors the system 24 hours a day, 7 days a week for suspicious activity.
Your Rights and Controls
As a member of the okbej platform, you have several rights regarding your personal information. Contact our support team to exercise these rights.
Right to Access Information
You may request a complete list of the information we have collected about you at any time. We will endeavor to fulfill this request within 30 business days.
Right to Correct Information
You have the right to request correction of any inaccurate or outdated information in your account. This can be done through account settings or via the support team.
Right to Delete Information
In certain circumstances, you may request to close your account and have your personal information deleted. However, we are required to retain some information for a specified period due to legal obligations.
Right to Restrict Processing
You may request to restrict the processing of your information or stop promotional communications. However, this may affect the processing of information necessary to provide services.
Right to Data Portability
You may request to receive your account information in a standard, machine-readable format. Contact our support team to exercise this right.
Right to Withdraw Consent
You have the right to withdraw consent given for processing your information at any time. However, withdrawal of consent will not affect prior processing.
Data Retention and Deletion
We retain your information only for as long as necessary. The retention period depends on the type of information and legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration the account remains active | Service Delivery and Operations |
| KYC verification documents | 5 years after account closure | Legal Obligations & Audit Purposes |
| Financial Transaction Records | 7 years from the date of transaction | Financial Regulatory Rules |
| Live Chat & Support Records | 2 years after the conversation | Service Quality Verification |
| Website Log Data | Up to 12 months | Security Analysis |
| Marketing Consent Records | 3 years after consent withdrawal | Legal Evidence |
Protection of Minors
All services of okbej are for individuals aged 21 and above only. We do not intentionally collect any information from minors.
If parents believe their child has registered on our platform, please contact us immediately via 24/7 live chat or email. We will take the necessary steps promptly.
Policy Changes & Updates
okbej reserves the right to update this privacy policy from time to time as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to the registered email address
- Mentioning a "Last Updated" date at the top of the revised policy
- Confirming consent at the time of login for significant changes
If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. If you do not agree, you may request to close your account.
Version Information
Current Version:
January 2026
Previous Version:
Stored in archive
Applicability:
All okbej.cam services
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us through any of the methods below.
Privacy Support
Our support team provides service in Bengali 24/7. We are always ready to answer any of your questions.
Email: [email protected] | Site: okbej.cam